Privacy Policy

Last updated: 2024/03/27

1. Introduction

Welcome to WiseMatcher ("we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how Alignya Solutions LLP ("Company") collects, uses, and discloses your personal information when you visit or use our website and services ("Service").

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, participate in activities on the Service, or otherwise contact us.

Information You Provide

• Personal Information: Name, email address, phone number.
• Account Credentials: Username and password.
• Candidate Information: CVs and resumes of your candidates.
• Payment Information: Billing address, credit card details (processed by secure third-party payment processors).

Information Collected Automatically

We automatically collect certain information when you visit, use, or navigate the Service. This may include usage information, IP addresses, browser type, operating system, and other technical information.

3. How We Use Your Information

We use personal information collected via our Service for a variety of business purposes, including:

• To provide and maintain our Service.
• To process your transactions and manage your subscriptions.
• To send you administrative information, including updates and security alerts.
• To personalize your experience and deliver tailored content.
• To generate automated daily reports with job matches and AI-generated outreach emails.
• To improve our Service, products, and customer experience.
• To comply with legal obligations and prevent fraudulent activities.

4. Sharing Your Information

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. These third parties are obligated to protect your information and use it only for the purposes we specify.

We may also disclose your information if required by law or in response to valid requests by public authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. Cookies help us understand how you use our Service and improve your user experience. You can set your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Security

We implement appropriate technical and organizational security measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Your Privacy Rights

Depending on your location, you may have certain rights under applicable data protection laws, including the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the information provided below.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will take all necessary measures to protect your information in accordance with this Privacy Policy and applicable law.

10. Children's Privacy

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Alignya Solutions LLP
5307 Victoria Drive #978
Vancouver, BC, Canada
Email: hi@wisematcher.com